Exchange or refund

To return an article, please login to « Your Account », click on « Return » and fill in the return form. The articles and its stickers must not be damaged.

The articles must be returned before 30 days from the delivery date.

It is very important to follow the return procedure. The first step is the return form. Then we will send you a return number so that you can ship your parcel back. The transport costs are at your charge.

We inform you by email when we receive your parcel.

3 possibilities :

- Exchange

Your exchange order will be shipped and you will receive a confirmation email with the tracking number.

- Voucher

Your voucher will be indicated in « Your Account ». It will be valid for 1 year.

- Reimbursement

Either we recredit you credit card or we reimburse via bank transfer, according to the mean of payment you paid with.